How does the AI allowance work, and can I buy more?

Each person has a daily AI allowance that resets at 00:00 UTC, and each business plan includes a number of AI requests a month. You can see your use on the Agent activity page. Extra AI cannot be bought yet: the AI add-ons in Settings → Plan & billing cannot be bought yet.

  • L2 · Explanation
  • WhereAll countries
  • WhoOwner, Editor, Accountant
  • PlanBasic and up
  • Timeabout 1 min

What limits are there?

  • Your daily allowance: "Shared across your businesses. Resets at 00:00 UTC."
  • The plan's AI requests a month for the whole business, such as "300 AI requests a month" on Basic. When they are used up: "This business has used this month's AI requests. They renew on the 1st, or a bigger plan includes more."
  • At most 4 requests a minute and 40 requests a day per person.
  • Each request "reserves its maximum possible cost before it starts", so it never goes over your allowance.

Where do I see my use?

On the Agent activity page, under Usage: Your requests today, Your daily allowance and This business today. Voice mode and the business agent's AI wording use the same allowances.

What is in AI add-ons?

Under AI allowance in Settings → Plan & billing: "Your agent has a daily allowance. These add-ons will let you go further when it runs out."

  • Reset today's limit: One-time, for today, €4.99.
  • Agent credits: Extra agent usage, valid 30 days, €10.
  • AI Plus: Twice the daily allowance, €19 a month.

These buttons cannot be pressed yet. Until then, a bigger plan gives more AI requests a month.

If something goes wrong

  • "You've used today's AI allowance. Your agent is back when it resets.": wait until 00:00 UTC.
  • "The business spending limit is set up incorrectly, so the agent is paused for everyone until the administrator fixes it.": contact support.

Explanation written from the Deline app's own screens and texts (build eba146497 (Deline cf723fe1f)); it has no steps to check.