Deline

Schedule payment reminders for an invoice

Let Deline remind your customer before and after the due date, so you do not have to chase them yourself.

  • L1 · Everyday
  • WhereAll countries
  • WhoOwner, Editor
  • PlanBasic and up
  • Timeabout 2 min

Before you start

  • The invoice is issued and not paid yet.
  • You are the owner or an editor of the business.

Steps

  1. Open the unpaid invoice.

    Use the Unpaid or Overdue filter in Sales & invoices.

    Step 1: Open the unpaid invoice.
    Step 1 in Deline (Spain business, fictional data) · See the whole screen

  2. Open Payment reminders.

    It is in the panel next to the invoice.

    Step 2: Open Payment reminders.
    Step 2 in Deline (Spain business, fictional data) · See the whole screen

  3. Turn on Schedule payment reminders and check the email address.

    Reminders go to the customer's invoice email unless you change it here.

    Step 3: Turn on Schedule payment reminders and check the email address.
    Step 3 in Deline (Spain business, fictional data) · See the whole screen

  4. Check the timing.

    By default Deline reminds 3 days before the due date, on the due date and 7 days after. Press Customize reminder timing to change it.

    Step 4: Check the timing.
    Step 4 in Deline (Spain business, fictional data) · See the whole screen

If something goes wrong

  • No email address is shown: add the customer's email on the customer, or type the address in Send reminders to.
  • The customer has paid: record the payment as soon as it arrives, so the invoice is no longer unpaid.

Last checked 2026-11-07 by the guide runner on build c5fbd2fa6 (Deline 12a482996) (local Deline stack, desktop and phone).