Add a Ukrainian customer with their ЄДРПОУ

Add the customer once in Customers & suppliers with their ЄДРПОУ (a company) or РНОКПП (a ФОП). Deline prints it on every invoice and act for them, and uses their ІПН when they pay ПДВ.

  • L1 · Everyday
  • WhereUkraine
  • WhoOwner, Editor
  • PlanBasic and up
  • Timeabout 2 min

Steps

  1. Open Customers & suppliers and press New customer.

    Step 1: Open Customers & suppliers and press New customer.
    Step 1 in Deline (Ukraine business, fictional data) · See the whole screen
  2. Enter the name, email and billing address.

    The email is where Deline sends their invoices and reminders. The country is already Ukraine.

    Step 2: Enter the name, email and billing address.
    Step 2 in Deline (Ukraine business, fictional data) · See the whole screen
  3. Enter the customer's ЄДРПОУ or РНОКПП, and their ІПН if they pay ПДВ.

    A company has an 8-digit ЄДРПОУ, a ФОП a 10-digit РНОКПП. Leave Customer's ІПН платника ПДВ (if VAT-registered) empty for a customer that is not a ПДВ payer.

    Step 3: Enter the customer's ЄДРПОУ or РНОКПП, and their ІПН if they pay ПДВ.
    Step 3 in Deline (Ukraine business, fictional data) · See the whole screen
  4. Press Create customer.

    The customer is saved and opens in Edit customer. Choose them in Bill to on your next invoice.

    Step 4: Press Create customer.
    Step 4 in Deline (Ukraine business, fictional data) · See the whole screen

If something goes wrong

  • "Enter 8 digits (ЄДРПОУ) or 10 digits (РНОКПП).": check the number on the customer's registration extract or contract.
  • The customer is abroad: change Country; the field becomes Tax ID in their country.

Last checked 2026-11-08 by the guide runner on build eba146497 (Deline cf723fe1f) (local Deline stack, desktop and phone).