Deline

What do the PrivatBank and monobank token messages mean?

PrivatBank and monobank connect with a read-only token you paste into Deline. When something goes wrong, the message names the fix. The token is "stored encrypted and never shown again", and it can only read balances and statements.

  • L2 · Explanation
  • WhereUkraine
  • WhoOwner, Editor, Accountant
  • PlanBasic and up
  • Timeabout 1 min

The messages

  • "… did not accept this token. Copy it again.": copy the whole token from the bank again and paste it.
  • "That does not look like a token. Copy all of it.": part of the token is missing.
  • "… allows one check a minute. Try again in a minute.": the bank limits how often Deline may ask.
  • "The bank is not answering. Try again in a few minutes."
  • "No FOP account found in this monobank.": the token belongs to a monobank without a ФОП account.
  • "No open account found for this token." (PrivatBank): the token sees no open account.
  • "This token is for a different account. Connect it as a new bank.": when you paste a new token for a connected bank, it must belong to the same account holder.

How do I replace a token?

Use Paste a new token on the bank. Your saved history stays. To switch the old token off at the bank too: "delete it in Privat24 → Integration (AutoClient)" for PrivatBank, or "revoke it on api.monobank.ua" for monobank.

If something goes wrong

  • Never paste your token into the chat. Paste it only into the Token field.

Explanation written from the Deline app's own screens and texts (build eba146497 (Deline cf723fe1f)); it has no steps to check.