Deline

Void a payment recorded by mistake

Open the invoice, open Payments & credits and press Void… on the wrong payment. Give a reason and press Confirm void: the invoice is unpaid again. Voiding cannot be undone.

  • L1 · Everyday
  • WhereAll countries
  • WhoOwner, Editor
  • PlanBasic and up
  • Timeabout 1 min

Steps

  1. Open the invoice from Sales & invoices.

    Step 1: Open the invoice from Sales & invoices.
    Step 1 in Deline (Spain business, fictional data) · See the whole screen

  2. Open Payments & credits and press Void… on the wrong payment.

    Each payment shows its amount, date and method.

    Step 2: Open Payments & credits and press Void… on the wrong payment.
    Step 2 in Deline (Spain business, fictional data) · See the whole screen

  3. Give a reason and press Confirm void.

    The reason is kept in the invoice history, for example "entered twice".

    Step 3: Give a reason and press Confirm void.
    Step 3 in Deline (Spain business, fictional data) · See the whole screen

If something goes wrong

  • The payment is already in your books: Deline reverses it in the books for you.

Last checked 2026-11-08 by the guide runner on build 37b370dcd (Deline 5e00493c3) (local Deline stack, desktop and phone).