Where do suggestions appear?
On the Agent activity page, under Approvals, in Needs review. Press Show suggestions. Each one shows Payment reminder · invoice, who it is To, the Outstanding amount, how many days it is overdue and the Suggested wording.
Where does the wording come from?
- "Wording suggested by the AI; amounts and dates filled in from the invoice.", or
- "Standard wording; amounts and dates filled in from the invoice." when Reminder wording is Standard · no AI spend or the allowance is used up.
The amounts and dates always come from the invoice itself.
What happens when I approve?
Press Approve suggestion. Deline says "Approved. Nothing was sent." and offers Open invoice to send. "Send the reminder from the invoice; it asks for its own confirmation." Dismiss drops the suggestion. A suggestion you don't decide on Expires after a while.
Who can decide?
"Someone who can issue invoices decides on this." Others can see the suggestion but not approve or dismiss it.
If something goes wrong
- "We could not confirm your decision. Trying again records the same decision once."
- Nothing waiting for review: there are no overdue invoices to suggest for, or the job is off in Settings → Your agent.
Explanation written from the Deline app's own screens and texts (build eba146497 (Deline cf723fe1f)); it has no steps to check.