Which language are my payment reminders written in?

Every payment reminder is written in the invoice's own document language: the language its PDF is printed in. That covers the subject, the text and the footer, for reminders on a schedule, reminders you send by hand and the ones the business agent suggests. Your own interface language does not change it.

  • L2 · Explanation
  • WhereAll countries
  • WhoOwner, Editor
  • PlanBasic and up
  • Timeabout 1 min

Where does the invoice's language come from?

From Document language in Settings → Brand & documents, as it was when the invoice was issued. Until you choose one, it is your country's default: Spanish in Spain, Greek in Cyprus, Ukrainian in Ukraine, English elsewhere. Changing the setting later does not change reminders for invoices already issued.

Which languages can a reminder use?

English, Spanish, Greek and Ukrainian. A document in French or German gets an English reminder, because reminder wording does not exist in those languages yet. An old invoice issued before documents had a language setting also gets English.

What else follows the language?

  • The polite form: usted in Spanish, the polite plural in Greek, Ви in Ukrainian.
  • Amounts and dates written the document's way, for example 1.241,18 € and 25/11/2026, or 1 241,18 ₴ and 25.11.2026 in Ukrainian.
  • The Reminder tone you chose in Settings → Business: Friendly or Firm. "Friendly is a gentle nudge; firm asks for payment now or a date when it will be paid."

And in a demo business?

A demo business writes its reminders in the demo's language, so you can read the captured email yourself. Demo businesses send nothing to real customers.

If something goes wrong

  • The reminder came out in English: check the invoice's document language. French, German and older invoices get English.
  • I want reminders in another language: change Document language before you issue the next invoice. Issued invoices keep their language.

Explanation written from the Deline app's own screens and texts (build eba146497 (Deline cf723fe1f)); it has no steps to check.