Deline

How do I cancel my plan, and will I be charged again?

Plans are billed monthly. The owner cancels in Settings → Plan & billing → Manage subscription, in the billing portal Managed securely by Stripe. A cancelled plan runs to the end of the month you paid for and is not charged again: "Cancels at the end of the period; issued invoices and records stay available."

  • L2 · Explanation
  • WhereAll countries
  • WhoOwner
  • PlanBasic and up
  • Timeabout 1 min

How do I know when it renews?

Plan & billing shows Active · renews … with the date. After you cancel it shows Cancels at period end or "Cancels on …; issued invoices and records stay available."

What about refunds?

Read Cancellation and refunds on the same page before you cancel. Your subscription invoices are in the billing portal.

What happens to my data?

Cancelling the plan does not delete anything. To close the business itself, cancel the plan first, then use Settings → Close business. See Can I still get my records after I cancel or close my business?

If something goes wrong

  • "Only a business owner can manage this subscription."

Explanation written from the Deline app's own screens and texts (build eba146497 (Deline cf723fe1f)); it has no steps to check.