How does it work?
1. On the sign-in page, press Forgot password?. 2. Enter the Email address you sign in with and press Send reset link. For your privacy, Deline gives the same answer whether or not the address has an account. Deline answers: "If this address has an account, a password-reset email arrives within a few minutes. If you don’t see it, check your spam folder." 3. Open the email from Deline and press Reset password. It comes in the language of your account. The link works for 30 minutes and only once. 4. On Choose a new password., type your New password (at least 12 characters) and press Update password. 5. Sign in with the new password.
What happens to my other sessions?
Resetting your password signs you out everywhere: on every other browser and device you were signed in on. Sign in again where you need to.
I use two-factor sign-in. Does a reset turn it off?
No. After the reset, signing in still asks for the code from your authenticator app or a recovery code.
If something goes wrong
- No email arrives: check your spam folder and that you typed the address you sign in with, then press Send reset link again.
- "This password-reset link is invalid or has expired.": the 30 minutes passed or the link was already used. Press Request a new reset link.
Explanation written from the Deline app's own screens and texts (build 950c928ab (Deline cf14680cd)); it has no steps to check.