Deline

Something stopped working after a connection changed. Who fixes it?

Open Connection health in Settings → Connections. It shows "Every connection in one place: whether it works, which records failed, and who can fix it." Each row names the Connection, its State, the Failed records and Who fixes it, so nobody has to guess whose turn it is.

  • L2 · Explanation
  • WhereAll countries
  • WhoOwner
  • PlanBasic and up
  • Timeabout 1 min

What can it say?

  • State: Working, Updating, Needs attention or Off. When all is well: "Every connection is working."
  • Who fixes it: You, Your accountant, Our support, The bank, The card provider, or Nothing to do.
  • Reasons in plain words, for example "The bank asks you to sign in again. Until you reconnect, no new lines arrive." or "Your books refused … records. They need a fix before they are sent again."

Which connections are listed?

Bank feeds, your books, invoice email, the agent and card payments.

What if support has to fix it?

"Tell us with "Report a bug" and our support fixes it on our side." Records waiting for a connection are kept, not lost.

Explanation written from the Deline app's own screens and texts (build eba146497 (Deline cf723fe1f)); it has no steps to check.